Round-the-clock support
Guests will be welcomed at check-in and given a tour of the property and house rules.With our dedicated Guest Relations team, you can relax knowing that late-night calls from guests are handled by us.
Offer your guests 24/7 support
Your guests will receive round-the-clock support for their reservation, starting from the moment they book. We give up-to-date information on directions, parking, amenities, local attractions, check-in instructions and more to ensure they have all the details they need for a smooth stay. And if anything comes up mid-reservation, we’ve got you covered with swift responses and solutions.
Quick response to guests' needs
We are available 24/7, seven days a week, ensuring a seamless experience for our guests. Boasting a remarkable 100% response rate within the hour, our average response time of under 2 minutes highlights our dedication to exceptional service. We actively seek guest feedback to continually refine and enhance our offerings.
Maximise your guest bookings by renting with Homely Rentals™
Joining Homely Rentals™ is FREE! Enjoy the benefits of listing your home for free, and only pay a commission when a guest successfully books your place.